This position has a primary focus on customer service. Responsible for the overall management of the patient encounter to ensure effective customer service, compliant billing and collection, correspondence management, claim follow-up, accurate payment and adjustment reconciliation, correspondence review and compliance of overall K.P.I. and departmental standards.
Education: High school diploma or GED preferred.
Experience: An individual with one to three years’ diverse experience in a hospital environment, with comprehension of medical billing and collection, with a financial background in account receivable.
Knowledge and Skills: Ability to communicate effectively with others, strong analytical skills. Knowledge of regulatory billing and HIPAA guidelines.
Equipment: Competent in the use of desktop computers, ten key, copy machine and fax machine. Proficient in Microsoft word, excel, outlook and similar programs.
Physical Requirements: Must be able to perform the essential physical requirements of the job as noted on the job description.