San Antonio Regional Hospital

Patient Account Representative

Department
Business Services
Status
Regular Full-Time
Shift
8:00am - 4:30pm
Weekly Hours
40
Requisition ID
2018-5754

Overview

POSITION SUMMARY

This position has a primary focus on customer service. Responsible for the overall management of the patient encounter to ensure effective customer service, compliant billing and  collection, correspondence management, claim follow-up, accurate payment and adjustment reconciliation, correspondence review and compliance of overall K.P.I. and departmental standards.

 

MINIMUM QUALIFICATIONS

 

Education: High school diploma or GED preferred.  

 

Experience: An individual with one to three years’ diverse experience in a hospital environment, with comprehension of medical billing and collection, with a financial background in account receivable.

 

Knowledge and Skills: Ability to communicate effectively with others, strong analytical skills.  Knowledge of regulatory billing and HIPAA guidelines.

 

Equipment: Competent in the use of desktop computers, ten key, copy machine and fax machine.  Proficient in Microsoft word, excel, outlook and similar programs.

 

Physical Requirements:  Must be able to perform the essential physical requirements of the job as noted on the job description.

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