JOB SUMMARY

Responsible for managing the daily operations of the non-government billing and follow up in Patient Financial Services.  This includes billing and follow-up of inpatient and outpatient accounts receivable within any non-government program (e.g., HMO, PPO, Workers’ Compensation, Commercial Insurance, Self Pay), ensuring accurate and timely payment for hospital services.  The position also actively participates in other management activities including but not limited to short and long range planning processes, and budget development and implementation.

MINIMUM QUALIFICATIONS

Education: High school graduate or equivalent required.  A baccalaureate degree from an accredited college or university with a degree in business, hospital administration or public health preferred. 

Experience: Minimum five years Patient Accounting experience within the last ten years in a healthcare setting.  Minimum two years’ experience non-government payers in a hospital environment and/or two years management experience in a hospital or healthcare setting.  Must have two years direct experience with managed care contracts including billing and reimbursement requirements. Patient Access experience preferred.

Knowledge and Skills: Must have excellent written and verbal communication skills, strong problem-solving skills and proven leadership abilities. Demonstrated knowledge of patient accounting processes and the impact of other revenue cycle areas on accounts receivable.  Proven ability to manage large numbers of staff, including a variety of clerical positions.  Expertise in healthcare billing and collection practices and procedures in general, specific expertise in non-government billing and collection practices. Proven ability to work in an electronic/automated environment.

Other Skills and Abilities:  Demonstrated knowledge of patient accounting processes and the impact of other revenue cycle areas on accounts receivable.  Proven ability to manage large numbers of staff, including a variety of clerical positions.  Expertise in healthcare billing and collection practices and procedures in general.

License/Certifications: None

Equipment:  Expertise in utilizing software applications to maximize automation and efficiency in a business office setting.  Able to learn new software applications and/or programs as needed.  Proficient with Microsoft Office Suite.  Experience with Cerner-Millennium system is preferred.

Physical Requirements: Must be able to perform essential job requirements.

PAY RANGE

$33.07 - $43.85

The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change.  Salary offers are determined by candidate’s relevant experience and skills.  For per diem positions, a standard rate is used based on market data and not the candidate’s individual experience.